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unable to ping wifi IP on AFR and MTX-30 models

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    ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, Read More

I/O error on F_Dpunch.btr

Just after polling, or while going into Edit Daily Data, the user gets "I/O error" on the file F_Dpunch.btr.  This error is related to corruption in the main files that Trutime uses to store and process employee time history. THIS I Read More

Benefit Import for TG Series

To import, you would set the benefit settings to import. The attached PDF shows a tab delimited sample file and how it shows after imported to TG. We’ve also attached the sample import file.   It seems that the PYMST.c Read More

Time Guardian & Trutime Daylight Saving setup for various versions

The links and attachments entails how to setup daylight savings for various clocks in various Time Guardian versions and Trutime. It may not include instructions for all clocks but similar methods can be applied like the various steps mention Read More

Change Pay Period dates

Time Guardian Plus is currently on weekly pay Friday to Thursday. They will be changing to weekly Wednesday to Tuesday. How can this be done in Time Guardian Plus? Reply: created a new payclass with the correct start day assi Read More

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